In the heart of Tahche’s Manila office, Cheenee stands as the pillar of the HR department. Having been with Tahche for over a year now and bringing with her more than a decade of experience, she’s not just an HR Business Partner; she’s the beating heart that infuses Tahche Manila with positivity and passion.

 

 

Jolly, Hardworking, and Optimistic

 

Described in three words—jolly, hardworking, and optimistic—Cheenee is the upbeat personality who transforms Tahche Manila into a vibrant community. Her expertise lies in thriving under pressure and seamlessly integrating into the cohesive fabric of the company.

 

“I think that being positive at all times will create a good rapport within our team, and making sure that things will run smoothly.” 

 

In Cheenee’s world, optimism is the key. Every difficulty holds an opportunity, and with the right attitude, the outcome is bound to be beautiful.

 

A Fusion of Love and Competency

 

For Cheenee, being an HRBP goes beyond being a job to be done; it’s a calling. She responds with agility and compassion to employee concerns, fostering a culture of openness, trust, and transparency—a secret sauce for Tahche’s success.

 

“I love that I’m establishing an impact with passionate employees working within our company. And I love that it is a continuous learning. Every day is always a learning process. And I’m happy that I’m responding with agility and compassion to help employees with their concerns.“

 

Yet it’s not all emotion. For office competence, her guiding principles are adaptability, efficiency, and resourcefulness. Cheenee’s triple threats are not just for meeting expectations but for exceeding them, all while fostering innovation among Tahche’s workforce.

 

 

The Efficient Mother Hen at Tahche

 

In her role as the designated HR in Tahche’s Manila office, Cheenee wears many hats. Among them is acting as the mother hen, wherein she emphasizes the value of teamwork and collaboration, creating a positive and familial work environment. With her in charge, colleagues have become more than just coworkers—they’ve become family.

 

“Working together highlights the value of teamwork and collaboration, and this literally improves our relationships within the workplace. And I think it fosters a positive and fun working environment.”

 

She does all that while maintaining efficiency in the office. How? For Cheenee, it’s about taking responsibility and encouraging accountability. This, she believes, is the cornerstone for fostering an efficient workplace that thrives on collaboration.

 

 

Life Beyond Tahche: Cooking, Aesthetics, and “Plantita” Joys

 

Cheenee’s cheerful vibe resonates not just within Tahche but in her entire being, making her a true Tahche gem both inside and outside the workplace.

 

In her personal time, Cheenee finds joy in cooking, creating an aesthetically pleasing home, gardening, and indulging in Netflix binges. Proudly identifying as a “plantita,” she sees her green companions as an escape from stress and a source of joy.

 

“So, if I have […] spare time, I enjoy cleaning the house, cooking, gardening, and watching K-Dramas and movies on Netflix. And at the same time, I love singing and spending time with my families and friends, actually… a small chit chat on how they are doing well.”

 

Talking about her love for cinema, “Reply 1988” holds a special place in Cheenee’s heart. For her, it’s more than a series; it’s a journey back in time, weaving heartfelt stories of friendship, family, and life’s invaluable lessons.

 

 

Tahche Magic: More Than an Office, a Second Home

 

What makes Tahche special for Cheenee? It’s not just an office; it’s a second home. The euphoria she feels when walking into Tahche isn’t just about work—it’s about the people who have become more than colleagues; they’re a second family.

 

“It is euphoric whenever I go to the office and get along with the people here. Because it is not just an office but our home. The people here are not just employees but your family as well. So Tahche became my second home and second family and will always be.”

 

 

And if you want to build not just a team, but also a corporate family in the Philippines, Tahche would be a great place to start. We provide full assistance for your remote hiring needs, connecting you with vetted professionals with all the skills and requirements that your team needs. 

 

Contact us to start your journey with Tahche.

In the business process outsourcing (BPO) industry, a new thrust is determinedly changing how workers are perceived. And IBPAP as well as Tahche are at the forefront of this transformative wave.

 

Let’s delve into how IBPAP and Tahche’s efforts are not just about connecting Filipino workers with foreign businesses but also redefining the way the world perceives Filipino professionals. It’s about the shift from marketing services to marketing real people, recognizing the immense talent, skills, and professionalism that the Filipino talent pool has to offer.

 

 

The Power of Real Stories

 

One of the biggest manifestations of this new thrust is the focus on employees’ stories. By listening to the voices of those on the front lines — the Filipino professionals themselves, by interviewing them, getting to know them, and finding answers for questions like “What makes you stay in Tahche?”  or “Who are you outside of work?,” we reveal the essence of their professional lives, their personal journey, and their abilities, all of which contribute to their true worth and their being human.

 

 

These individuals are not just employees; they’re dedicated professionals committed to their work and their companies, serving as the backbone of the BPO and recruitment industries. And beyond that, they are also the hard working foundations of their families and communities. 

 

It’s high time we acknowledged their invaluable contributions.

 

From Tasks to Talent

 

We now move from branding that focuses on tasks to a recognition of the human talent, skills, stories, and experience that Filipino professionals bring to the table. It’s time to shatter the connotations of menial work and embrace the human work that goes into industry. 

 

Employees are no longer faceless workers performing repetitive tasks but highly skilled, nuanced individuals who are integral to the success of foreign businesses.

 

Humanizing the Workforce

 

Let’s put a face to the statistics and recognize the people behind the office desks. Filipino BPO professionals are not just numbers; they are individuals with dreams, ambitions, and a commitment to excellence.

 

 

We do so in the hopes that foreign businesses will be more willing to provide these hardworking individuals with the benefits they rightfully deserve: from paid time off, overtime pay, maternity and paternity leaves, bereavement leaves, to promotions and career advancements. 

 

Embracing the Mental Health Movement

 

Following the modern workplace trend, we are focusing on the well-being of employees. This includes recognizing the importance of mental health. As the world acknowledges the significance of this movement, Tahche is aligning with this new approach, ensuring that our professionals get the personal space and time they need to do their jobs without getting burned out. 

 

We also provide regular employee engagement activities so the office becomes a place not only to work but also to get excited and have fun. 

 

 

The shift towards the human aspect we’re witnessing is not just a Tahche initiative; it’s part of a broader movement that the IT and Business Process Association of the Philippines (IBPAP) is championing. The new approach is all about recognizing the human side of the industry, celebrating the professionals who make it all happen, and providing them with the support they need.

 

As Tahche paves the way for this transformation, we invite you to be a part of this exciting journey. Get in touch with us today. 

 

In the fast-paced world of digital marketing, success hinges on the ability to adapt and connect with diverse audiences. We sat down with Jen, Tahche’s Digital Communications Specialist, to gain insights into her role, experiences, and what it takes to excel in the digital landscape. Jen’s journey is a testament to the power of innovation, learning, and embracing individuality.

 

 

The Key to Digital Excellence is Adaptability

 

Jen’s journey as a Digital Communications Specialist in Tahche started in 2022. Her role is all about connecting with people in innovative ways, crafting and delivering messages that resonate with target audiences. In her interview, she revealed that in a world filled with emerging trends and evolving environments, adaptability is the key.

 

“…We also have to take into consideration the emerging trends. And then all of a sudden, considering the fast and then the ever-evolving environment when it comes to digital, you also need to force yourself to adapt to it. It’s something that has driven me along the way to also be my source of inspiration whenever I’m crafting the campaigns.”

 

Learning to Manage Expectations

 

Jen emphasized the importance of managing expectations in her role. Crafting key performance indicators (KPIs) and campaigns can be a challenging task, as not all ideas resonate well with the audience. It’s about optimizing and adapting based on performance, a dynamic process that keeps her inspired.

 

“It’s also best to consider: “How do we best optimize the next set of campaigns, depending on the performance of those said campaigns?”

 

 

Technical Skills and Strategic Thinking

 

For Jen, technical skills are paramount in the digital landscape, and strategic thinking is crucial for planning and execution. An agile mindset is needed to adapt to evolving trends and technology. Most importantly, understanding the unique tone of voice for different audience segments is vital for crafting successful campaigns.

 

“I’d say for the bare minimum, you need your technical skills […]. You can’t operate on digital if you don’t know how to work on tech. And then the second one would be strategic thinking especially since you’re going to head the planning stage and then you’ll also have to work with a lot of people when it comes to doing the execution. So it’s best to have a 360 degree approach when it comes to doing the marketing campaigns overall.”

 

Proudest Moments and Team Work

 

Jen’s proudest moments revolve around helping establish Tahche’s digital presence. From virtually nothing, she and her team created strong online footprints, formed partnerships with digital PRs, and ventured into advertising. Her accomplishments are a testament to the collaborative efforts of the Growth Marketing Team.

 

“Along the way, it’s also something I’d consider as a collaborative effort across the Growth Marketing Team and not something that I’m solely proud of myself when it comes to executing the task. “

 

Office Fashion and Work Performance

 

As an individual beyond her being a Digital Communications Specialist, Jen’s passion for fashion and her impressive accolades in the office are undeniable. She won Best Dressed at the 2022 Manila Christmas Party and earned the same title for the Tahche Fashion Face Off (aka Fashion 101), an employee engagement initiative. She also models for Tahche Studios, the fashion arm of Tahche.

 

 

Jen’s fashion choices at work are as versatile as her job. Depending on her tasks, she adapts her style. Her wardrobe is an extension of her performance-driven approach.

 

Final Message

 

Jen encourages everyone to embrace their unique journeys, share their narratives, and be open to learning from the stories of others. It’s a reminder that individuality and learning are powerful tools for success inside and outside the digital landscape.

 

“Each and every one of us has a specific and unique story and journey, and […] it’s important to also embrace our individual experiences and then learn along the way. Life is also full of challenges and opportunities and our stories can also inspire and connect other people. It’s also best to not be afraid to share our own narrative and always be open to learning from the stories of those people around us.”

 

 

In the digital age, finding a talented Digital Communications Specialist like Jen is crucial for business success. At Tahche, we understand the utmost importance of connecting with your audience in order to further branding and sales initiatives. As such, we are committed to providing top-tier digital marketers and communications specialists to businesses in the US and beyond. 

 

Additionally, we prioritize employee engagement, recognizing that individual passions, like Jen’s fashion enthusiasm, can motivate and drive better performance.

 

Find your very own Digital Communications Specialist driven to excellence, only with Tahche. 

Contact us.

Francis Cyril Jaranilla, affectionately known as Cy, is a Front Desk Specialist for a free-standing healthcare facility in New Jersey where she serves as a beacon of warmth and professionalism at the front lines of the healthcare industry. 

 

In this article, we unveil the fascinating and inspiring journey of Cy, where empathy meets efficiency just when it matters the most.

 

 

Embracing the Role: Where Empathy Meets Efficiency

 

When asked about her role as a Front Desk Specialist, Cy expressed her love for helping provide patients with their healthcare needs. “What I love about being a Front Desk Specialist is that I was able to help patients with their radiology needs, and I was able to provide them the quality of service each patient needs,” she shared with enthusiasm.

 

Cy’s journey is one of a harmonious blend of empathy and efficiency. Understanding the value Americans place on their time, she ensures that scheduling appointments align with their preferences. This is especially so given how many of the Americans she deals with every day work multiple jobs. “Americans really value their time. For them, time is gold. Time is valuable,” she emphasized, showcasing her keen understanding of her client’s market. 

 

Balancing Values: Inside and Outside the Role

 

Here, Cy took the time to differentiate her persona at work and off work. “I would say that as a Front Desk Specialist, I would consider myself as a person who is very understanding and compassionate,” she reflected. But while bound by professionalism during office hours, she lets out the more energetic part of her personality beyond the office. “Outside from this work, I am the enthusiastic side of a person—I am very jovial, very happy, very outgoing, and very outspoken,” she shared laughingly, said personality peeking out through the surface.

 

 

Navigating Success: Cultural Sensitivity is the Key to Triumph

 

One of the crucial aspects of her success lies in cultural sensitivity. As a Filipino working for a foreign company, Cy highlighted the importance of understanding and respecting American culture. “Cultural [sensitivity] is very important to young Filipinos like me working with American clients. To understand the American culture is very important for us Filipinos, for us to be able to understand how we deal with them, how we talk to them, how to weigh things between our culture and the culture of Americans. And with this, if you know the culture of those clients you’re working for, then you will be successful in the job that [you have] right now.”

 

Fashion and Passion: The Winning Blend

 

Cy’s story doesn’t just end at being a healthcare professional; it extends to her passion for fashion. Winning the “Tahche Influencer Award” in theTahche’s Fashion Face Off last July, Cy revealed, “I do not dress to impress, but I dress to inspire,” And true enough, her passion for fashion and natural talent result in a regular sight for sore eyes in the office. We can attest to that!

 

 

Memories that Spark Joy: A Glimpse into Office Life

 

Amidst the duties and responsibilities, there are moments of camaraderie and celebration. Cy fondly recalled a memorable office experience during Tahche’s 11th-year anniversary that truly touched her heart. “Working with Tahche support team during our 11th year anniversary. It was such a great opportunity to work with these talented individuals. They were able to see potential in me in hosting. And I was able to show off [my] talent in front of our Tahche employees and our clients,” As she reminisced, she successfully gave us a glimpse of the close-knit office community at Tahche.

 

Words of Wisdom: Being True to Oneself

 

To us following her story, Cy offered a few yet profound words of wisdom. “To be who you are. People may not like you. But always remember that there will always be this group of people who will accept you, who will understand you. And that’s where I found myself working in Tahche. It’s very diverse, very accepting,” she concluded. 

 

Her message was clear: embrace individuality and persevere.

 

 

Cy’s journey at Tahche embodies the perfect fusion of empathy and efficiency—a testament to how passion and understanding can propel one’s career. She also stands as an inspiring figure, a beacon of hope for individuals struggling to express themselves in the professional landscape, showing that a safe place of growth does exist in places like Tahche. 

 

Be part of an inclusive organization devoted to propelling US businesses to success as we give Filipinos better career opportunities. Contact us today. 

As Tahche celebrated its anniversary as an IT & Business Process Association of the Philippines (IBPAP) member on October 10, 2023, it renewed its commitment to driving business innovation within its organization and the larger recruitment industry. Tahche also reaffirms its support of  IBPAP as it marches towards its ambitious mission, aiming to achieve multiple goals for industry innovation as outlined in their Roadmap 2028.

 

 

IBPAP Agenda — A Roadmap to 2028

 

IBPAP’s vision, encapsulated in the Roadmap 2028, propels the Philippines to the forefront of the global business landscape, becoming the world’s premier destination for “digitally-enabled and customer-centric services.” All while growing the country’s economy through inclusive and sustainable approaches.

 

 

By 2028, IBPAP aims to achieve the following milestones:

 

Strategic Growth: IBPAP is striving to increase employment within the IT & Business Process industry to 2.5 million full-time equivalent positions and attain an impressive annual revenue of US$59 billion.

 

Pioneering Transformation: They aim to transform the country’s IT & Business Process industry to become the top experience destination  (i.e., Customer Experience, Employee Experience, and User Experience), able to provide a skilled workforce that can take on advanced tasks and specialized jobs. 

 

Impact and Sustainability: They want to positively and profoundly impact the country’s economic and social growth through initiatives guided by the Environmental, Social, and Governance (ESG) agenda. 

 

Tahche x IBPAP

 

Tahche, as a proud member of the IBPAP family, aligns itself ardently with this vision. 

 

Committed to driving business innovation, we aim to stand as a beacon of progress within the recruitment industry.

 

This anniversary celebration, our desire to shape a future that embodies excellence, growth, and sustainability only grows even more fervent. 

 

Join us in driving the future of work through recruitment innovation. Sign up with Tahche today. 

Theresewenneth Noynay, better known as Ms. Therese within the Tahche community, embarked on a remarkable journey in 2018 as an Executive Assistant to Bryan Luoma, Tahche’s CEO. Over time, her dedication and commitment to excellence propelled her into the coveted role of Chief of Staff to the CEO, a transition embodying the dedication and the power of service Filipinos are known for worldwide.

 

 

A Focus on Excellence

 

Humble and service-oriented, Therese’s primary focus was never on climbing the corporate ladder. Rather, her focus was always on the present and on excelling in her role as an Executive Assistant to Bryan Luoma. She diligently managed administrative tasks, meticulously organized calendars, professionally dealt with travel arrangements, and handled all aspects related to the CEO’s office.

 

“I’ve never had the expectations of like… corporate ladder […]. My focus was just being the best Executive Assistant to Bryan. The administrative work, the calendar management, his travel arrangements, and other related tasks under the CEO office.” – Therese Noynay

 

Earning Trust and Expanding Responsibilities

 

Therese’s dedication and exceptional performance did not go unnoticed. As the organization expanded and diversified especially during the pandemic era, so did her responsibilities. In the process, she gained Bryan’s trust with her positive attitude, helpful insights, and practical management. Their professional relationship developed further, leading to Therese receiving a broadened scope of duties beyond the traditional administrative roles. It was then that she was promoted to Chief of Staff to the CEO. 

 

“As the organization expanded and we also evolved, and the other businesses of Bryan [were] also expanding, my responsibilities and my roles [went] beyond administrative roles. And of course, gaining his trust…. And we have grown, with our professional relationship with Bryan. So it was, I believe he said, ‘It’s the best time that you become my Chief of staff.’” – Therese Noynay

 

 

Privilege and Purpose: The Role of Chief of Staff

 

Transitioning into the role of Chief of Staff was seen by Therese as a great privilege. She considers it an honor and a blessing to support the CEO, assist in realizing his vision, and contribute to the organization’s overarching goals.

 

“You know, that is a privilege and opportunity: to support the success of the CEO, support his vision, and support his goals for the organization.” – Therese Noynay

 

Company Culture and Values

 

Therese gives part of the credit for her phenomenal success to Tahche’s company culture. According to her, it fosters a culture of growth, improvement, and inclusivity. The absence of office politics and the presence of a friendly and accommodating management team created a conducive work environment as well.

 

“Working for Tahche, of course, we receive good benefits. Great benefits for the employees. […] Tahche never settled in any process. We keep on improving. We keep on growing. And we keep on learning at the same time. “ – Therese Noynay

 

 

Adapting to Challenges and Upskilling: The Filipino Work Ethic

 

Therese embraced a significant challenge when one of Bryan’s companies adopted new software to keep up with evolving technology. This required her to adapt, learn, and upskill, reflecting her proactive approach toward overcoming challenges.

 

Drawing from her Filipino background, Therese emphasized the hardworking and committed nature of Filipinos in the workplace. 

 

“We Filipinos are hardworking. […] We Filipinos are super committed to what we do. We go beyond what is asked of us.” – Therese Noynay

 

 

Tips for Aspiring Executive Assistants

 

Therese offers her top three advice for aspiring Executive Assistants who want to develop their careers and follow her footsteps. 

 

1. Straight-up honesty. This refers to being true to oneself, being true to one’s job, and being true about one’s limitations.
2. Purpose-driven work. A purpose, according to Therese, will help them in developing the will and dedication to do their best work. 
3. Do nothing without consultation. Regular consultations result in clear communication and less mistakes. 

 

Furthermore, she encourages them to believe in themselves, focus on personal growth, develop strong work ethics, and maintain a heart committed to serving others.

 

“Just believe in yourself. Grow yourself. Grow in character. Grow with work ethics. And have a committed heart in whatever you are doing. More than the passion is your desire [for] service. If you are a people person and you love to give service to other people, you will become a great Executive Assistant to foreign clients. “  – Therese Noynay

 

Therese Noynay’s journey from an Executive Assistant to Chief of Staff is a testament to the power of dedication, resilience, and a commitment to service. Her story inspires us to embrace every opportunity for growth and strive for success, both professionally and personally.

 

And if you’re interested in getting the same kind of service that has the ability to grow in value, then why not hire your very own Filipino Executive Assistant, vetted to have the exact set of skills you need to get the job done? 

 

Contact Tahche today.

Setting up an efficient and cost-effective business operation is crucial for success. For businesses based in the US looking to expand their workforce and operations in the Philippines, partnering with a company like Tahche, which offers managed services and professional recruitment assistance, can offer unparalleled conveniences that elevate the growth experience and streamline the process of building offshore teams.

 

What are the Business Advantages Provided by a Managed Service Provider and Recruitment Professional?

 

1. Hassle-free Employee Acquisition

 

Managed service providers and recruitment professionals like Tahche eliminate the tedious process of employee search from your business. 

 

 

Amylene Sy, Tahche’s Country Manager, emphasized in a recent interview (INPUT YT POST OF THE DAY link in “recent interview) how Tahche takes on the responsibility of finding the right employee for your business needs, be it engineers, architects, bookkeepers, accountants, or IT professionals. This approach not only saves time, given Tahche’s extensive employee database, but ensures that you have access to top-notch professionals without the usual hassles of screening through hundreds of low-quality applicants. 

 

“You don’t have to go through the hassle of looking for that particular talent that you would want to work for you.” – Amylene Sy

 

2. Streamlined Hiring Process

 

The hiring process can be a lot of work, especially if you’re planning to expand your team overseas to skip any local skill gaps in your industry. 

 

 

Tahche’s commitment to an intensive yet streamlined hiring process sets us apart as the best partner to get the job done. We employ three background investigators, match qualified candidates to business needs, and collaborate with trusted suppliers to provide for local requirements such as equipment procurement — a meticulous approach to ensure a smooth expansion process.

 

A great bonus of this process is that it also helps the Philippine industry as hiring of professional third-party vendors not only enhances accuracy and efficiency, but also supports other Philippine businesses. 

 

“We utilize three background investigators. We partner with several, several suppliers. So that makes every business in the Philippines grow.” – Amylene Sy

 

3. Comprehensive Client Support

 

A managed service provider has dedicated staff to answer all your queries and offshore team management needs.

 

 

The essence of Tahche’s managed services lie in delivering utmost convenience to our clients. Whether it’s office setup, remote team management, or employee engagement, Tahche handles it all. We present flexible options to clients, ensuring they have the support they need, whether they choose to have their team occupying a physical office space or working from home. 

 

“We do everything for the client… If they want an office in our office spaces, we provide them with the convenience […]. If they want the team to work from home, that’s another convenience that we offer.” – Amylene Sy

 

…

 

Partnering with a managed service provider and recruitment professional with a track record of success like Tahche is one of the best decisions growing businesses can make. We provide you the peace of mind that you will get your team working and your business running in no time, managed efficiently and cost-effectively by a dedicated team of professionals. 

 

Expand your workforce and operations in the Philippines. Sign up with Tahche today. 

For 11 successful years, Tahche has stood as a beacon of success and empowerment within the highly volatile recruitment industry. As we celebrate this significant milestone, we delve into the mindset of the man who started it all and the principles that have guided Tahche to become a prominent force in the industry.

 

Breaking the Ice with Fun, Cultural Q&As

 

Tahche’s CEO, Bryan Luoma’s Fast Talk with host Diane Querrer started with a fun back and forth about his preferences on food, destination, and even online platform.  

 

When asked of his preference between adobo, a savory meat dish with soy sauce and vinegar,  and sinigang, a sour yet comforting type of soup, Bryan answers with “Adobo,” with the confidence of a palette that’s closely familiar with the Filipinos’ rich culinary heritage.

 

This is further reaffirmed by when he didn’t stutter when asked about his preference between popular Philippine delicacies, penoy and balut, with the latter especially known as a fertile duck egg containing cooked duck fetus.

 

“Ah, balut, my favorite!” he exclaims, displaying a fondness for the unique Filipino delicacy.

 

Watch his answers to the fun questions here.

 

 

11 Years of Recruitment Service Excellence and Business Success

After the ice has been broken and Bryan was already sitting comfortably in his VIP chair, the interview moves on to the more serious questions where he discusses his principles, his success strategy, and his desire for American and Filipino empowerment. 

 

Asked about his guiding principles, Bryan Luoma goes back to his journey into entrepreneurship and how it was fueled by a desire to uplift his family and, by extension, the Filipino people. 

 

“I go back to my first principles of why I started the company, which was originally to help my family, to give them opportunities. And then as that grew to bring in other Filipinos, that spread to helping all the Filipino people. I think that as I help other Filipinos, that’s gonna help me too.”

 

 

From humble beginnings to a thriving enterprise, the ethos of Tahche remains rooted in helping others succeed.

 

Reflecting on the journey of Tahche over the past 11 years, Bryan emphasizes the significance of thinking long-term. He values longevity, aspiring for Tahche to flourish for another three decades. It’s a testament to his dedication and forward-thinking approach—essential ingredients for enduring success.

 

“Well, really it’s about thinking in the long term. It’s not doing things for the short term, and trying to ensure longevity. I want Tahche to be around for another 30 years.”

 

As Tahche operates in the recruitment industry, understanding and catering to the needs of both clients and applicants are pivotal. Asked about his strategy, Bryan shares how his is rooted in empathy, ensuring that Tahche delivers the best for all parties involved. The happiness and success of clients and applicants are fundamental, and achieving this delicate balance is a core principle of Tahche.

 

“Really, it’s empathy. Trying to make sure that we’re doing the best thing possible for our clients, and the best thing possible for our applicants. The staff that are working for our clients. If they’re happy, then we’re happy. And as they both succeed, that makes us succeed. And I love that. ‘Cause we don’t have a horse in the fight. We really want to support both sides. And that puts us in a great position.”

 

Moving now to his biggest accomplishment so far, Bryan cites  the happiness of Tahche’s clients and employees. 

 

“We have an amazing record of success with our clients. Once they come with us, I’m proud to say they don’t leave. I think the same is true with our candidates, our staff. Some of them have had opportunities that the grass is greener, and a lot of them have come back, and that’s a testament to our team and the way we do business.”

 

A high client retention rate underscores the effectiveness of their services, while the return of staff and candidates reaffirms the strength of Tahche’s business ethos.

 

Having lived most of his life in the US, Bryan also sheds light on how the shifting perception of Filipino workers within American companies.

 

“…For the longest time, Filipino workers didn’t have those opportunities. They’re separated by geography, maybe stereotypes. But those are all starting to go away. And as we are able to bring Filipino workers into the offices of American companies, they’ve realized that as well. And I’m really proud to be part of that shift.”

 

Watch the full interview here.

 

Bryan Luoma’s Tahche Legacy for the Recruitment Industry

 

In Bryan Luoma’s journey and Tahche’s growth, we witness the power of compassion, determination, and a long-term vision. It’s a story of not just business success, but also of transformation within the recruitment industry. As Tahche looks to the future, its journey is one of promise, powered by its leaders’ unwavering commitment to creating opportunities and fostering happiness.

In the highly competitive recruitment services industry, where talent meets opportunity, Tahche stands tall with its 11 years of relentless pursuit of recruitment excellence. Ms. Amylene Sy, the seasoned Country Manager of the company in the Philippines, shares her journey through the lens of her years of experience. 

 

Steering with Compassion and Values 

 

Six years within Tahche’s fold have been a revelation for Ms. Amylene (better known as Ms.Amy by her peers), an odyssey marked by fulfillment and purpose. “It’s most fulfilling for me by far,” she emphasized.

 

 

In her role as the Country Manager, she steers Tahche with a compass of values. “I keep a mindset of inclusivity. I encourage collaboration. I encourage innovation,” Ms. Amy outlined. Employee empathy and client satisfaction form the cornerstone of her managerial philosophy.

 

Fulfillment in Tahche’s Team Spirit, Excellence, and Resilience

 

Ms. Amy highlighted Tahche’s commitment to engagement and global solutions. “We encourage employee participation, client participation […]. It’s convenience that we sell. […]. Cost-efficiency,” she added.

 

The most fulfilling aspect of her role? Ms. Amy’s eyes lit up as she recounted, “In any crisis that we went through… there isn’t anyone in the organization that’s not ready to help. As one of our executives would say, every manager is ready to roll up their sleeves and do the work, to the ground, and do every little thing that there is to do. And they don’t mind doing that regardless of roles or positions.”

 

 

Client feedback continuously paints a vivid picture of Tahche’s positive impact. Ms. Amy underlined how this is achieved, citing how her team meticulously handles the complexities of establishing an offshore team, offering a seamless and convenient experience. “They all say that our service is commendable,” she said with confidence.

 

When asked about the biggest challenge she’s encountered so far as part of Tahche’s organization, Ms. Amy recalled the COVID-19 pandemic, “Biggest challenge would be, you know how COVID was, and despite that, as I’ve said, we were very resilient.”

 

Proud Moments and Milestones

 

Having represented Tahche and shaken hands with the President of the Philippines when the company received the SSS Balikat ng Bayan Top Employer for Branch Account Award in 2022 stood out as her proudest moment.

 

 “Being there to represent Tahche, saying that, ‘Hey, we’re compliant. We’re not doing any shortcuts.’ This is us being sincere and being honest to what we do,” Ms. Amy reminisced.

 

 

 

But of course, she didn’t forget to acknowledge her very own team who made Tahche deserving of the award through their hard work and efforts.

 

“I’m very proud of the team that I have, the team that we’ve built, and how the team that we have in the office — everyone collaborating and making sure that they function to their roles, and love their work, go to the office every day because they’re doing it not for themselves, but for their families.” 

 

Alignment of Visions: Working with Bryan Luoma

 

Asked what it’s like working closely with Bryan Luoma, the hands-on CEO of Tahche, she honestly answered about how it could be challenging. Yet, Ms. Amy emphasized how it was worth it as she aligns with his vision to provide great career opportunities to Filipinos who want to provide their families with a decent living, without having to leave them for a more lucrative career overseas.

 

“He’s a visionary and I share the same vision with him […]. And that’s why I like working with Bryan Luoma.”

 

 

Where it Goes From Here: The Future of Amylene Sy and Tahche

 

There are no small dreams for Tahche, at least where Ms. Amy is concerned. 

 

“Well, it’s a thing to hit the moon, but you know, you can dream. When you dream, you have to dream big. I want the company to be out there, one of the Fortune 500 companies, maybe, in that case. That’s never too far. But to dream big and to make it big is something that I would see Tahche go forward with before I say ‘Now, I can retire.’”

 

The moon might seem far, but dreams know no bounds. Tahche, with Amylene Sy at the helm, is set to soar.

 

Watch Amylene Sy’s interview here: https://youtu.be/pD9oRBN8k0w

 

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